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Responsible Gaming

Effective from: 03/06/2020

Last updated: 20/04/2021

Responsible Gaming - The basis on which Casitsu Casino operates

A casino like Casitsu Casino can be an exciting place to visit. Thousands of exciting games, grand prizes, tournaments, endless hours of entertainment. But with excitement comes responsibility. Some players may find it hard to stop, or have a hard time realizing where the fun stops and financial responsibility should kick in. On this page we will list many preventative and supportive tools to help players gamble responsibly.

First of all, players should never play with money they don't have. In other words, play with what you can afford and never bet more than your budget allows. In order to help players with this budget management, we offer a variety of tools to keep your gaming safe and responsible.

Wagering Limits

This is the most obvious of solutions. If you have set a wageringb limit, you can only place a total sum of bets up to your own prefered limit. This wagering limit can be set daily, weekly or monthyl, giving you free reign on how to control yor budget.

Loss Limits

Loss limits can be set in the same way as wagering limits. However, with this tool you are not limiting your total wagered sum, but rather your losses. If you decide that you do not want to lose more than 100€ per week, then you can define that limit here.

Depositing Limits

Depositing limits take the opposite approach to loss limits. Here you can limit yourself to how much money you can deposit in Casitsu Casino within a given frame of time. So if losing is not an issue for you, but rather how much of your budget you are willing to place in our casino at any given time, this option will help you.

Session Limits

A small percentage of players may also find it hard to simply stop playing. If you find yourself unable to keep track of time or simply cannot stop of your own volition, set a session limit. This will limit how long you can be on our site and play, before the limit forces you to stop playing. When a session limit has been reached, you will no longer be able to play any games. You will then be forced to log out of your account. The limit resets on the following day.

Cooling Off

Feel the need to stay away from the casino for some time? You can set a cooling-off limit for a certain period of time. The restriction takes effect instantly. You won’t be able to make deposits and play during the specified period, also you will be excluded from all advertising offers. After the set period expires, you’ll receive a notification email saying your account is active again.

Self-Exclusion

If none of the above tools have helped you control your gaming, then you may want to self-exclude yourself. You can set a self-exclusion limit for a definite or an indefinite period of time. The restriction takes effect instantly. During the set period you will not be able to log into your account. Setting it to an indefinite period of time is akin to an account closure. Our staff is not allowed to reverse your decision nor can we remove this self-exclusion prematurely in the case that you have given a defined time period for the self-exclusion.

To add limits to your account, just visit our Responsible Gambling category in your player profile. Basic limitation options are immediately displayed, with self-excplanatory text. If you click on Advanced Mode, you can see even more limit options. And when in doubt, you can always contact our support team via e-mail or live chat and get their help with responsible gaming.

If these tools can help you keep track of your budget, game responsibly and safely, then great. However, if you should still struggle with your gaming behavior, then it may be time to seek the help of professionals, who are trained to help players with responsible gambling challenges. Check out some of the links below for a few of the best organizations to serve players who need help.

Secure Age Verification

Casitsu Casino is licensed and regulated in Curacao by Antillephone N.V. license no. 8048/JAZ2020-013 and we only accept players of the age of 18 years or over.

Players are required to thoroughly identify themselves through ID documentation, proof of address and payment method before becoming verified players. This is to protect minors from playing at our casino and also protects against identity- and financial fraud. Fraudulent accounts will be shut down expediently.

If, as a Casitsu Casino player, have minors in your household that may have access to the device(s) from which you are playing, we very strongly recommend that you procure software or apps that prevent miniors from accessing your adult games. Here are some example tools that will help you accomplish this:

CyberPatrol

GamBlock®

Net Nanny

External Support and Contacts:

Here are some additional resources for help and support if you notice that you cannot gamble safely or responsibly:

Gamblers Anonymous

GamCare

Gambling Therapy

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